Exchange and return policy
Notice of withdrawal to the Seller
The Purchaser will have a right of withdrawal that may be exercised in a
maximum term of fourteen (14) full days without being required to give a reason
any or pay any penalty, as long as you assume all of
return costs. Said withdrawal period will expire after fourteen
(14) full days from the day the Purchaser, or any third party that
may designate a different Carrier, take physical possession of the Products.
The Purchaser shall exercise his right of withdrawal by means of a notice sent to the
Seller on said withdrawal by making any
unequivocal declaration during the withdrawal period in question, for
email to the following address: kiffkiff@icp.es
The Purchaser may also, at its option, fill out and send the request form
Withdrawal that can be found on the delivery note that accompanies the order.
The withdrawal period will be considered fulfilled if the Purchaser sends his
notice of exercise of the same within said period.
Return of Canceled Products
In accordance with the Buyer's withdrawal notice, the latter will return
the Product (s) to the Seller intact, unused, in their original packaging
intact, as well as the return receipt and a copy of the invoice without
undue delays and no later than fourteen (14) days from the notice
of withdrawal of the Acquirer sent to kiffkiff@icp.es. Said limit of
time will be considered fulfilled if the products are returned within the
fourteen (14) days of the cancellation period.
The non-return of the Products within said period of fourteen (14) days to
counting from the notice of withdrawal of the Purchaser will not give the right to
refund of the amount paid.
All costs of returning the Product (s) will be assumed by the
Acquirer.